Telesales Executive

About the role

The Telesales Executive will drive revenue growth by converting inbound inquiries and generating new business through outbound calling. This role focuses on building relationships with potential and existing customers, understanding their needs, and delivering tailored solutions.

Key responsibilities

• Convert customer inquiries into sales opportunities and meet assigned sales targets.
• Conduct outbound market research and customer satisfaction surveys.
• Generate additional transactions beyond assigned leads.
• Contact prospects and existing clients using scripted dialogues to promote products or services.
• Answer product and company questions, gather customer requirements, and provide relevant documentation.
• Explore and adopt strategies for customer outreach, capture feedback, and produce reports with recommendations.
• Enhance brand recognition by leaving a positive impression on leads.
• Convert difficult leads into customers and perform any other tasks assigned by the supervisor.

Required profile

• Bachelor's Degree, HND or equivalent in any field.
• Minimum 2 years of experience in telesales or telemarketing.
• Proven track record of meeting or exceeding sales quotas.

Required skills