Support Service Analyst
Kimeric Group · Lagos
Job description
About the role
The Support Service Analyst will ensure the smooth operation of enterprise, client/server and desktop computer systems and networks for Kimeric Group. This role involves diagnosing technical issues, installing hardware and software, and maintaining system performance with minimal supervision.
Key responsibilities
- Analyze, detect, and resolve technical problems and deficiencies across IT infrastructure.
- Configure and install computer hardware and software for enterprise and desktop environments.
- Manage inventory control of IT equipment and supplies.
- Upgrade hardware and software components and maintain asset tracking.
- Monitor system performance and collect performance data.
Required profile
- Minimum of 8 years of relevant experience.
- Degree in a related field.
- Excellent communication and customer service skills.
Required skills
- Extensive knowledge of PCs.
- Network hardware expertise.
- Proficiency with operating systems.
- Software installation and configuration.
- Understanding of network communication protocols.
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Published 2 hours ago
Expires 1 month from now
2 views · 0 interested
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Kimeric Group
Lagos