Supervisor – Customer Service & Support

About the role

We are seeking a proactive Supervisor to lead our customer service and daily operations team in Port Harcourt. You will ensure high‑quality service, manage staff performance, and support the achievement of business goals.

Key responsibilities

• Supervise and coordinate daily activities of staff.
• Monitor attendance, performance, and productivity.
• Handle customer complaints and ensure excellent service.
• Oversee inventory, stock movement, and daily sales operations.
• Prepare daily and weekly operational reports.
• Ensure compliance with company policies and procedures.
• Support management in achieving business objectives.
• Perform additional supervisory and administrative duties as assigned.

Required profile

• Completed NYSC programme.
• Age between 25 and 40 years.
• Female applicants only.
• Residence near Abuloma Road is an advantage.
• Strong leadership, organizational, and problem‑solving abilities.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and maintain professionalism.

Required skills

• Computer literacy with proficiency in Microsoft Office applications.

What we offer

• Competitive monthly salary ranging from NGN 70,000 to NGN 150,000.
• Full‑time, permanent position.
• Opportunity to grow within a dynamic team.