Sales Agent – Mobile Installment Financing

About the role

Flexi Microfinance Bank is expanding its Mobile Installment product nationwide and seeking enthusiastic, customer‑focused Sales Agents to join the team. Agents will be stationed at designated 3C HUB retail outlets, engaging walk‑in customers, promoting the phone financing solution, and guiding them through onboarding and application.

Key responsibilities

• Actively approach and engage walk‑in customers at 3C HUB retail locations to promote Flexi MFB’s mobile installment financing product.
• Explain product features, payment plans, eligibility criteria, and financing terms clearly and professionally.
• Assist customers with onboarding, application submission, and required documentation.
• Provide accurate information, answer inquiries, and address concerns to ensure a seamless experience.
• Work closely with store staff and Flexi MFB operations teams to ensure efficient loan processing and approvals.
• Track daily leads, applications, conversions, and other assigned sales metrics.
• Follow up with pending customers to ensure completion of applications and final approvals.
• Ensure compliance with Flexi MFB sales guidelines, customer verification processes, and KYC requirements.
• Represent the Flexi MFB brand professionally while maintaining strong customer satisfaction and service standards.

Required profile

• Minimum of OND, NCE, or equivalent qualification.
• Prior experience in sales, field marketing, retail banking, or telecom product sales is an advantage.
• Strong communication, persuasion, and negotiation skills.
• Ability to work in a fast‑paced retail environment with daily customer interaction.
• Basic understanding of consumer lending and mobile phone markets (preferred, not required).
• Computer literacy and ability to use smartphones or digital onboarding tools effectively.
• Result‑driven mindset with focus on meeting and exceeding sales targets.

What we offer

• Competitive guaranteed monthly basic salary of N70,000 – N90,000 plus transportation allowance of N20,000.
• Unlimited bonuses based on phone installment sales (N1,000 per phone sold).
• Training, coaching, and growth opportunities.
• Performance incentives and rewards.