Restaurant Operations Manager

About the role

Ellasot Consulting is looking for a proactive Restaurant Operations Manager to oversee its Port Harcourt outlet. You will be responsible for ensuring smooth daily service, high food quality, and an excellent customer experience.

Key responsibilities

• Oversee daily restaurant operations, coordinating kitchen and service teams.
• Maintain food quality, presentation, cleanliness, and hygiene standards.
• Recruit, train, schedule, and supervise staff while conducting performance evaluations.
• Handle customer complaints, implement initiatives to boost satisfaction, and ensure consistent hospitality.
• Monitor sales, expenses, profitability and prepare operational reports.
• Manage inventory, stock control, procurement and implement cost‑control measures.

Required profile

• OND in Hospitality Management, Business Administration or a related field.
• 2‑7 years of experience in hospitality or restaurant management.
• Strong organizational, leadership and communication abilities.
• Ability to work under pressure and deliver results.

Required skills

• Experience with POS systems.
• Inventory management expertise.
• Basic accounting or financial management knowledge.