Protection from Violence Officer - Gwoza

About the role

The Norwegian Refugee Council (NRC) is hiring a Protection from Violence Officer for its Gwoza office in Nigeria. The officer implements NRC's Protection from Violence policies, standards and SOPs in the assigned Local Government Area, provides day-to-day technical guidance to protection assistants and case workers, and coordinates with the Protection from Violence Team Leader. The role works under pressure with minimal supervision and requires strong confidentiality.

Key responsibilities

• Implement NRC Protection from Violence policies, technical standards, SOPs and guidance, and promote protection mainstreaming, safeguarding, confidentiality and informed consent.
• Provide technical guidance to protection assistants, case workers and community-based protection networks, and conduct field visits and protection monitoring (household assessments, key informant interviews, focus groups).
• Identify, document and escalate urgent protection threats and safeguarding concerns through approved channels, and support accurate protection data collection, analysis and reporting.
• Coordinate with the Protection from Violence Team Leader and represent NRC in LGA-level protection coordination meetings.
• Support protection case management and Individual Protection Assistance (IPA), including referrals, risk analysis, case-file quality reviews and monitoring, without independently approving payments outside delegated authority.
• Plan and deliver weekly and monthly work plans, maintain accurate confidential records and submit weekly LGA activity and protection monitoring reports.
• Work with implementing partners, MEAL and other stakeholders, and uphold NRC safeguarding, PSEA and anti-fraud requirements.

Required profile

• Relevant university degree in social work, psychology, law, social sciences, development studies or a related field.
• Demonstrated experience delivering protection activities in humanitarian or displacement settings.
• Experience in protection case management, case-file quality assurance, safe referrals, protection monitoring and Individual Protection Assistance.
• Excellent written and spoken English; Hausa and local languages are an advantage.
• Knowledge of protection risks in north-east Nigeria, particularly Borno and Adamawa States.

Required skills

• Strong technical understanding of protection principles, humanitarian protection standards, NRC procedures and referral protocols.
• Ability to mentor, coach and support implementing partners, and to produce analytical protection monitoring reports and weekly activity reports.
• Familiarity with digital data collection and reporting tools is desirable.