Phone Technician
Prime Megatech · Benin City
Job description
About the role
Prime Megatech is seeking a full‑time Phone Technician to join its Benin City store. You will be responsible for diagnosing and repairing a wide range of smartphones, ensuring each device meets the company’s quality standards before it returns to the customer.
Key responsibilities
- Identify and fix hardware issues such as cracked screens, battery faults, and charging port problems.
- Perform software troubleshooting, including system resets, OS updates, app issues and malware removal.
- Test devices before and after repair to verify proper functionality.
- Maintain accurate repair logs, manage spare parts inventory and keep the workbench organized and safe.
- Provide clear, professional updates to customers on repair status and advise on device care.
- Collaborate with the sales team to answer technical product questions.
Required profile
- Proven experience or training in smartphone hardware and software repair.
- Familiarity with both Android and iOS devices.
- Ability to work full‑time on‑site in Benin City and handle multiple repair requests efficiently.
- Basic computer literacy for using point‑of‑sale and repair management tools.
- Relevant technical certification or vocational training is a plus.
Required skills
- Smartphone hardware diagnosis and component replacement (screens, batteries, ports).
- Board‑level troubleshooting.
- System resets, OS updates, app troubleshooting, malware removal.
- Use of multimeters, opening tools, soldering equipment and testing devices.
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Published 5 hours ago
Expires 1 month from now
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Prime Megatech
Benin City
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