People Operations Executive

About the role

The People Operations Executive will be the primary HR partner for Filmhouse Group’s cinema locations across Nigeria. You will ensure smooth day‑to‑day HR operations, support site leaders, and champion a positive employee experience in a fast‑moving entertainment environment.

Key responsibilities

• Serve as the first point of HR contact for managers and staff at all cinema sites.
• Conduct regular site visits, gather structured staff feedback and proactively raise issues.
• Support cinema site leadership with daily people‑management decisions and documentation.
• Maintain accurate headcount, attendance, leave and workforce data for each location and feed weekly HR snapshots.
• Collect, verify and process monthly payroll inputs; liaise with Finance to ensure timely salary runs.
• Administer shift allowances, incentive payments and other variable pay components; resolve payroll queries promptly.
• Handle first‑line disciplinary, grievance and welfare matters in line with company policy and Nigerian labour law; escalate complex cases to Head of HR.
• Assist with probation reviews, contract renewals and exit processes.
• Support recruitment for cinema‑based roles, build talent pipelines and coordinate onboarding and 90‑day integration.
• Ensure all HR documentation is complete, audit‑ready and flag compliance risks early.

Required profile

• 2–4 years of HR experience with strong exposure to field or operational HR.
• Hands‑on payroll administration experience.
• Demonstrated employee‑relations capability.
• Excellent interpersonal skills and a warm, energetic presence.
• Comfortable working across multiple sites and travelling regularly throughout Nigeria.
• Organised, detail‑oriented and reliable.
• Degree in Human Resources, Business Administration or related field; CIPM or equivalent certification is a plus.

Required skills

• Proficiency with Microsoft Office (Word, Excel, Outlook).