Operations Officer

About the role

Velnode is a cloud-based Virtual Engineering Lab supporting industrial training, operations optimization and digital twin deployment, working with industrial control systems such as PLCs, DCS and RTUs. The Operations Officer is a hybrid remote position overseeing day-to-day operations that support the delivery of these virtual engineering solutions. The role coordinates internal workflows, monitors performance metrics and keeps projects and client engagements on schedule and within budget, working with technical, product and customer success teams.

Key responsibilities

• Run daily administration: manage office operations, correspondence, filing and company records, physical and digital.
• Coordinate the team: schedule meetings, track deadlines and action points, and keep the founders' calendars and priorities organized.
• Support HR: coordinate recruitment logistics, onboarding, staff records, leave tracking and contract documentation.
• Keep financial records: track expenses, prepare invoices, process payments, reconcile receipts and work with the accountant on bookkeeping and monthly reports.
• Manage vendors and procurement: source and manage suppliers, service providers and office resources, and negotiate for value.
• Handle compliance: maintain regulatory filings and documents such as CAC records, tax filings, licenses and contract renewals, and flag deadlines in advance.
• Support sales and customers: prepare contracts, client onboarding documents and billing records, and coordinate logistics for demos, events and client visits.
• Improve processes: create and maintain standard operating procedures, templates and internal tools.
• Manage assets and tools: track company equipment and software subscriptions and ensure renewals and access are in order.
• Report regularly: prepare weekly and monthly operations updates for management.

Required profile

• Strong operations management skills, including process optimization, workflow coordination and basic project tracking.
• Solid analytical skills to interpret data, monitor KPIs and support data-driven decisions.
• Clear written and verbal communication and effective interpersonal skills.
• Foundational finance skills such as basic budgeting and cost tracking.
• Bachelor's degree in business, operations management, engineering or a related field, or equivalent practical experience; remote work experience is beneficial.
• Familiarity with Nigerian business compliance (CAC, FIRS/state tax, pension) is a strong advantage.

Required skills

• Proficiency in Microsoft Office or Google Workspace, especially spreadsheets.
• Comfort with digital tools such as Jira, Notion, Slack or Zoho.
• Experience with accounting software such as QuickBooks, Zoho Books or Sage is a plus.

What we offer

• Competitive salary.
• A central role in a fast-growing global engineering tech company.
• Room to grow into a senior operations role as the company expands.

To apply, send your CV and a short note on how you have improved operations in a previous role by email to the company's careers contact, using the subject "Admin / Operations Officer - Velnode".