Operations Manager

About the role

The Operations Manager will lead daily operational activities for Kingford Homes’ real‑estate projects and offices in Lagos. Reporting to senior leadership, the role ensures that development and sales processes are executed efficiently, on time and within budget while maintaining high standards of quality and customer satisfaction.

Key responsibilities

• Oversee day‑to‑day operations across multiple property development and sales projects.
• Coordinate cross‑functional teams including project management, sales, finance and customer service.
• Manage workflows, schedules and resource allocation to meet project timelines and budgets.
• Develop, implement and continuously improve operational policies and procedures.
• Monitor performance metrics and prepare regular reports for senior management.
• Supervise vendor and contractor relationships, negotiate contracts and ensure compliance with company standards and local regulations.
• Drive continuous‑improvement initiatives to enhance operational effectiveness and customer experience.

Required profile

• Proven experience in operations management, preferably in real estate, construction or property development.
• Strong background in process improvement, workflow optimisation and performance monitoring.
• Expertise in project coordination, scheduling and resource management.
• Ability to manage vendor and contractor relationships, including negotiation and contract oversight.
• Solid understanding of budgeting, cost control and basic financial reporting.
• Effective communication and interpersonal skills for collaboration with internal and external stakeholders.
• Demonstrated leadership, team supervision, coaching and conflict‑resolution abilities.
• Bachelor’s degree in Business Administration, Operations Management, Estate Management or a related field; professional certifications are a plus.
• Willingness to work on‑site in Lagos and thrive in a fast‑paced, customer‑focused environment.

Required skills

• Project management software
• Office productivity and collaboration tools
• Budgeting and financial reporting tools