Operations Intern

About the role

We are looking for a proactive, highly organised Operations Intern to support the Head of Trade‑In Business. You will assist with coordination, documentation, reporting and follow‑up on daily operational activities across stores, merchants and online channels.

Key responsibilities

• Provide administrative and operational support to the Head of Trade‑In Business, including meeting coordination, agenda preparation and minute taking.
• Maintain accurate trackers for trade‑in volumes, device movement, inventory status and pending operational tasks.
• Assist with business meeting arrangements, travel logistics and documentation of business correspondence, reports and approvals.
• Liaise with the Trade‑In Operations Team to obtain updates on device evaluations, sales activities and operational requests.
• Monitor aged inventory reports, track device repairs, warranty claims and escalations, and ensure timely follow‑up.

Required profile

• Bachelor’s degree or HND in Business Administration, Management, Secretarial Studies or related field.
• 1–2 years experience as an Executive Assistant, Personal Assistant, Administrative Assistant or Business Support Officer.
• Strong organisational, time‑management and communication skills with high attention to detail.
• Ability to work independently, manage multiple priorities and maintain confidentiality.

Required skills

• Proficiency in Microsoft Office Suite – Excel, Word, PowerPoint, Outlook.
• Experience with Google Workspace, Microsoft Teams and project‑management tools.