Officer, Stakeholder Engagement

About the role

The Officer, Stakeholder Engagement will support the organisation’s interaction with internal and external stakeholders, including patients, community groups, government agencies, healthcare providers, and the public. The role focuses on building relationships, promoting health awareness, facilitating communication, and gathering feedback to advance organisational objectives and improve healthcare service delivery.

Key responsibilities

• Plan, organise, and execute stakeholder engagement activities, health awareness campaigns, and outreach programmes.
• Develop and disseminate health education materials such as newsletters, press releases, presentations, and social media content.
• Maintain and update stakeholder databases, tracking engagement activities, outcomes, and feedback.
• Organise and participate in stakeholder meetings, community forums, workshops, and public health events, ensuring effective representation of the organisation.
• Gather, document, and analyse feedback from patients, community members, and partners to inform strategies and service improvements.
• Coordinate with clinical and administrative departments to ensure consistent messaging and alignment of engagement activities.
• Prepare detailed reports and presentations on engagement activities, health awareness outcomes, and recommendations for management.
• Support the development and implementation of public health awareness and education initiatives.

Required profile

• 3–5 years of professional experience in stakeholder engagement, public relations, health communications, community outreach, or a related field, preferably in healthcare or public health.
• Bachelor’s degree in Communications, Public Health, Social Sciences, Marketing, or a related discipline.
• Demonstrated experience organising health events, campaigns, or outreach programmes.
• Excellent interpersonal, written, and verbal communication skills.
• Proficiency with digital communication tools, social media platforms, and stakeholder management software.