Officer, Quality Assurance

About the role

The Officer, Quality Assurance ensures laboratory operations meet high quality and regulatory standards. This role monitors processes, identifies improvement opportunities, and supports a culture of continuous quality improvement to deliver accurate diagnostic services.

Key responsibilities

• Conduct regular audits and inspections of laboratory processes to ensure compliance with quality standards, safety protocols, and regulatory guidelines.
• Monitor and document quality control activities, analyze data to identify trends, deviations, and opportunities for process improvement.
• Collaborate with laboratory staff to implement corrective and preventive actions (CAPAs) and ensure consistent adherence to best practices.
• Assist in developing and revising standard operating procedures (SOPs) and quality assurance documentation.
• Provide training and support to laboratory personnel on quality assurance principles, data integrity, and compliance requirements.

Required profile

• 3–5 years of experience in laboratory operations, quality control, or a related field, preferably within a healthcare or diagnostic setting.
• Bachelor’s degree in Medical Laboratory Science, Biochemistry, or a related discipline.
• Professional certification in quality assurance or laboratory science (e.g., QMS, MLS(ASCP)) is an advantage.
• Must be a resident of Imo State or willing to relocate.

Required skills

• Knowledge of laboratory quality standards such as ISO 15189, CLIA, and CAP.
• Strong analytical abilities and attention to detail.
• Effective communication with cross‑functional teams.