Mortgage Administrator – Banking Operations

About the role

We are looking for an enthusiastic Mortgage Administrator to join our mortgage team. You will work closely with the Mortgage Adviser to ensure mortgage applications are processed efficiently from submission to completion.

Key responsibilities

• Administer and process mortgage applications in a timely manner.
• Communicate with clients, product providers and lenders throughout the application lifecycle.
• Maintain accurate case files, ensuring all documentation is complete and up‑to‑date.
• Provide regular follow‑ups and information updates to stakeholders.
• Prioritise tasks and manage multiple cases under pressure.

Required profile

• Experience in mortgage administration or a related financial services role.
• Excellent verbal and written communication skills.
• Strong organisational abilities with attention to detail.
• Ability to work both independently and as part of a team.
• Professional, ethical and discreet conduct.

Required skills

• Proficiency with Microsoft Word.
• Proficiency with Microsoft Excel.

What we offer

• Competitive salary based on experience.
• Full‑time schedule with a day off during the week.
• Opportunity to develop expertise in mortgage processing.