Lead, Head Office Operations Control

About the role

Moniepoint is seeking a systems‑thinking leader to oversee internal controls across all head‑office operational functions and shared services. The role ensures that controls, asset governance, procurement, complaint management and HR processes are designed and operating effectively to mitigate risk and meet regulatory standards.

Key responsibilities

• Develop and lead the annual internal‑control activity plan, aligning with COSO principles and the bank’s enterprise risk framework.
• Design and execute risk‑based control assessments for GL movements, people operations, real‑estate, procurement, complaints and physical security.
• Validate physical asset existence, valuation and depreciation, and oversee purchase‑to‑pay and accounts‑payable metrics.
• Monitor entity‑level controls, maintain the central policy repository and ensure regulatory compliance.
• Produce KRI dashboards, track remediation of control deficiencies and report to senior leadership.
• Lead, mentor and develop a team of Shared Service Control Officers, fostering continuous improvement.

Required profile

• 6–8 years of experience in internal‑control assessments, operational auditing or risk management, with at least 2 years in a supervisory role.
• Bachelor’s degree in Accounting, Finance, Business Administration or related field; professional certifications such as ACA, ACCA, CIA, CISA or CFE are required.
• Experience in banking/financial services or a Big‑Four firm is strongly preferred.

Required skills

• Deep knowledge of the COSO internal‑control framework.
• Practical experience with ISO 31000 risk‑management standards.
• Understanding of Basel Committee principles for internal‑control systems in banking.
• Proficiency in operational risk identification, assessment and mitigation.
• Expertise in control testing, asset verification and purchase‑to‑pay processes.