This job is no longer available
This job expired on 13/07/2026. It no longer accepts applications.
IT Support and DevOps Engineer
Crown Interactive
Job description
About the role
Crown Interactive is seeking a proactive IT Support & DevOps Engineer to join its technology team in Lagos. You will provide first- and second‑line support for users while contributing to the design, automation, and maintenance of cloud and DevOps infrastructure that powers enterprise, SaaS, and public‑sector solutions.
Key responsibilities
- Deliver first‑ and second‑line technical support for hardware, software, network and system issues.
- Install, configure and maintain computers, business applications and peripheral devices.
- Troubleshoot incidents reported via helpdesk, phone, email or in person.
- Manage user accounts, including creation, deletion, password resets and access rights.
- Monitor system performance, apply updates/patches and ensure endpoint security and compliance.
- Maintain IT asset inventory and documentation.
- Set up workstations, printers, video‑conferencing tools and mobile devices.
- Provide end‑user training and create documentation for common IT tools and procedures.
Required profile
- Detail‑oriented with strong problem‑solving abilities.
- Technical curiosity and a passion for continuous improvement.
- Ability to work in a fast‑paced, innovation‑driven environment.
Required skills
- Operating Systems: Windows, Linux, macOS
- Cloud Platforms: AWS, Azure, Google Cloud Platform (GCP)
- Networking: LAN/WAN, DNS, DHCP, VPN
- DevOps Tools: Docker, Kubernetes, Terraform, Ansible, Jenkins, GitLab CI/CD
- Version Control: Git, GitHub, Bitbucket
- Monitoring: Grafana, Prometheus, ELK Stack, CloudWatch
- Scripting: PowerShell, Bash, Python
- Endpoint Management: Microsoft Intune, SCCM
- Security Tools: Antivirus management, patch management, vulnerability scanning
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Crown Interactive
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