Infrastructure Management Analyst

About the role

MTN Nigeria is looking for an Infrastructure Management Analyst within its Information Technology division, reporting to the Manager - Infrastructure Management. The role covers the full lifecycle of IT infrastructure components such as servers, databases, backup, storage and systems management, and involves planning, monitoring and improving the infrastructure architecture.

Key responsibilities

• Develop, document and oversee the lifecycle and maintenance of IT infrastructure components in line with standard design specifications.
• Plan and monitor complex virtual clusters (VMware, Tanzu, Red Hat OpenShift, Azure, Oracle Linux KVM) and physical server, database, storage and backup infrastructure to detect anomalies and prevent service disruptions.
• Streamline IT infrastructure architecture documentation and align it with international best practice.
• Coordinate research on private and public cloud, AI, Infrastructure-as-Code, Hadoop, MongoDB, Exchange, Oracle Database, backup and Microsoft business suites.
• Use ITIL techniques to identify potential infrastructure incidents and provide proactive and reactive solutions.
• Maintain infrastructure software license compliance across servers, databases, backup and storage.
• Maintain an up-to-date inventory of all IT infrastructure assets.
• Transfer knowledge to the IT Operations team on new infrastructure changes, the future roadmap and procedural documentation.
• Analyze infrastructure needs from business units and deliver solutions for an integrated global IT infrastructure.
• Lead interactions with partners and service providers, monitor vendors and lead infrastructure projects including design, justification and implementation of new technologies.

Required profile

• First degree in Computer Science, Computer Engineering or an IT-related discipline.
• Fluent in English.
• 3-7 years of experience, including at least 3 years of hands-on work in cloud computing, cloud-native platform/application deployment, virtualization, operating systems, storage and system management products.
• Strong experience in complex infrastructure environments, infrastructure architecture, data centers, servers, databases, backup, storage, SAN switches and networks.