Hub Manager – Owode Idiroko

About the role

The Hub Manager leads the launch and growth of a new Jaza Hub in Owode Idiroko, ensuring operational excellence and profitability. Reporting to senior leadership, the manager drives customer acquisition, retention, and team performance.

Key responsibilities

• Lead the launch of new hubs/shops and achieve profitability targets.
• Drive customer acquisition to reach an average of 130 active customers per hub.
• Conduct door‑to‑door sales with Jaza stars and convert prospects into members.
• Manage customer retention through follow‑up, membership renewal and upselling from pay‑per‑swap to subscription models.
• Oversee hub revenue, aiming for 1 M NGN monthly recurring revenue and >$2.8 ARPU.
• Coach and train Jaza stars on sales techniques, customer service, inventory management and compliance.
• Recruit, interview, and onboard new Jaza stars.
• Report challenges to the regional coordinator and participate in hyper‑care meetings.

Required profile

• Bachelor’s degree or equivalent in sales, administration, marketing or a related field.
• Minimum five years of experience in sales, customer relations, entrepreneurship or a comparable role.
• Proven leadership ability to coach and develop a team.
• Strong entrepreneurial mindset with a focus on results.

Required skills