Head of Product - B2C (Chief Product Officer)

About the role

Renmoney Microfinance Bank is looking for a Head of Product (B2C) to act as Chief Product Officer and own the vision and strategic direction of its retail product ecosystem, including core lending and banking products and adjacent services such as insurance, remittances and lifestyle solutions. The role requires relocation to Lagos, Nigeria for on-site work at the company headquarters.

Key responsibilities

• Define and deliver the ecosystem product strategy, balancing growth, profitability and risk, and turn market opportunities into scalable roadmaps across lending, banking, insurance, remittances, payments and lifestyle.
• Lead the design and rollout of customer-centric products, champion research, data analytics and customer feedback, and drive adoption of AI, automation and digital channels.
• Establish product governance and compliance processes and stay ahead of regulatory requirements and competition in Nigeria.
• Build partnerships with fintechs, telcos, insurers and lifestyle platforms, develop cross-sell and embedded finance opportunities, and negotiate commercial terms.
• Lead and grow a product team covering Product Management, Design, Data and Technology, and partner with Risk, Finance and Collections on pricing, yields, impairments and capital allocation.
• Track and report KPIs such as adoption, profitability, NPS/CSAT, revenue contribution and ecosystem expansion.

Required profile

• 10+ years of product leadership experience (Head of Product, VP Product or CPO), ideally in financial services, fintech or microfinance.
• Proven track record of scaling retail products and ecosystems beyond lending.
• Strong grasp of Nigeria's financial landscape, banking, regulation and consumer behaviour.
• Ability to link product outcomes to P&L impact (CAC, LTV, NPS, churn).
• Advanced degree (MBA or related) is a plus but not mandatory.

Required skills

• Experience with AI, automation and data-driven product management.
• Leadership skills: strategic thinking, clear communication, collaboration and commercial mindset.

What we offer

• Full support with relocation to Lagos.
• Competitive salary and performance-based incentives.
• Pension scheme, health cover and wellness benefits.
• Growth and development opportunities in a high-growth, mission-driven organisation.