Fulfillment Operations Specialist – Kaduna

About the role

Zipline’s Fulfillment Operations team in Nigeria ensures that health facilities receive blood, medical and animal health products when they need them. Based on‑site in Pambegua, Kaduna State, you will manage the daily execution of orders, from receipt to dispatch, guaranteeing reliable stock records and compliant handling of healthcare commodities.

Key responsibilities

• Receive customer orders, answer calls and coordinate with teammates to process requests accurately and on time.
• Prepare and package healthcare commodities for drone delivery, ensuring correct product selection and compliant handling.
• Maintain daily storage, stock records, forecasting inputs, requisitions and documentation for all commodities.
• Conduct quality checks and ensure products are ready for dispatch.
• Identify and promptly escalate any risks to supply continuity.

Required profile

• Strong attention to detail and ability to follow established procedures.
• Good communication skills for interacting with customers and internal teams.
• Ability to work in a fast‑paced, on‑site environment.
• Basic understanding of inventory control and documentation practices.

Required skills

What we offer

• Opportunity to contribute to life‑saving deliveries using cutting‑edge drone technology.
• Experience working within a global logistics operation.
• Collaborative team environment focused on impact.