Front Desk Manager
SabiRecruit · Lagos
Job description
About the role
SabiRecruit is recruiting a Front Desk Manager for a hotel in Lagos (Marina area, Ijaiye/Ojokoro). The role covers welcoming guests, handling check-ins and check-outs, and keeping guest records accurate.
Key responsibilities
- Welcome and attend to guests professionally
- Manage guest check-in and check-out procedures
- Handle phone calls, bookings and customer inquiries
- Process payments and maintain accurate guest records
- Coordinate with housekeeping for room readiness
- Resolve guest concerns and escalate issues when necessary
Required profile
- OND/HND qualification
- Previous experience in customer service, hospitality, banking or related roles is an advantage
- Excellent communication and interpersonal skills
- Ability to work shifts, weekends and public holidays
Required skills
- Basic computer knowledge
- Ability to learn booking systems
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Published 3 hours ago
Expires 1 month from now
6 views · 0 interested
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SabiRecruit
Lagos