Fitness Facility Manager

About the role

Eka Fitness Ltd. is seeking a full‑time, on‑site Manager to lead daily operations of its Lagos fitness facility. You will ensure a clean, safe, and welcoming environment while driving member satisfaction and business growth.

Key responsibilities

• Oversee daily facility operations, including staff scheduling and member services.
• Supervise trainers and front‑desk teams, providing performance feedback and conflict resolution.
• Coordinate training, development activities, and local marketing initiatives.
• Handle membership administration, respond to member feedback, and support retention programs.
• Assist with budgeting, financial reporting, and partnership development.

Required profile

• Proven experience in operations or facility management, preferably in fitness, hospitality, or customer‑focused environments.
• Strong people‑management and customer‑service skills.
• Excellent organizational and time‑management abilities.
• Basic financial and administrative competence.
• Ability to work on‑site in Lagos, including early mornings, evenings, and weekends.
• Relevant diploma or degree in business, sports management, hospitality, or related field (preferred but not mandatory).

Required skills

• Email communication tools
• Spreadsheets
• Membership or POS systems
• Social media platforms (advantageous)