Facilities Manager

About the role

Standard Bank Group is looking for a Facilities Manager in Kano. The role leads a team of facilities staff, oversees daily operations and ensures the smooth running of all facilities, covering day-to-day operational activities in the assigned region.

Key responsibilities

• Lead the facilities team and oversee daily operations, keeping buildings, grounds and equipment well maintained and in optimal working condition.
• Implement and maintain safety protocols, conduct regular inspections and ensure compliance with health, safety and environmental regulations.
• Manage smaller projects, renovations or relocations so they finish on time and within budget, and direct preventative repairs and maintenance.
• Ensure services purchased meet acceptable quality at the lowest possible cost and comply with procurement policy.
• Liaise with service providers on premises maintenance, checking workmanship and materials against manuals and monitoring maintenance activities against service levels.
• Coordinate with the BSM and Asset Custodian for scheduled preventive maintenance and supervise planned maintenance.
• Manage resources for branches within the region and ensure bank operations comply with procedures, policies, regulations and codes affecting property maintenance.
• Maintain high standards of customer service by the facilities team and resolve issues effectively.

Required profile

• Bachelor's degree in Estate/Facilities Management, Civil/Mechanical Engineering or another relevant discipline.
• At least 5 years of demonstrable experience in Facilities Management or Customer Service Management.
• A Master's degree or professional certification is an added advantage.

Required skills

• Risk management
• Coaching and mentoring
• Knowledge of the real estate industry regulatory framework