Employee Relations Partner

About the role

The Senior Associate, Employee Relations Partner is an experienced case‑management specialist and subject‑matter expert responsible for maintaining a fair, compliant, and high‑performance workplace culture across Moniepoint’s global operations.

Key responsibilities

• Provide expert guidance on disciplinary actions, grievances, investigations, and terminations, ensuring compliance with local labor laws and internal policies.
• Partner with leaders, HRBPs, and Legal teams to resolve complex employee‑relations cases with fairness, consistency, and business alignment.
• Support change‑management initiatives and culture programs that foster open communication, inclusion, and psychological safety.
• Analyze ER trends and case data to identify root causes, drive preventive strategies, and inform policy updates.
• Maintain accurate, up‑to‑date case records and ensure documentation meets standards for internal audit, appeal, or external legal challenge.
• Liaise with Legal, Internal Control, Compliance, and other functions on case‑specific matters, escalating appropriately per the established framework.

Required profile

• Bachelor’s degree in Human Resources, Business Administration, Law, or a related field.
• 3–5 years of progressive HR or Employee Relations experience, including direct case management in a complex regulated environment.
• Strong knowledge of labor laws and employment practices; exposure to multiple geographies is a plus.
• Proven experience managing investigations, conflict resolution, and policy enforcement.
• Excellent stakeholder management and influencing skills, with the ability to engage senior leaders confidently.