Data Entry Officer – Hybrid (Kano, Nigeria)

About the role

The Data Entry Officer will be responsible for accurately entering and maintaining merchant and product information on the Moniebook platform. Working in a hybrid setting in Kano, you will support the onboarding team to ensure data is clean, complete and ready for go‑live. Your work will directly impact reporting accuracy and the overall customer experience.

Key responsibilities

• Input, update and maintain merchant data including product catalogs, SKUs, pricing, inventory levels and customer profiles.
• Process bulk imports from spreadsheets and CSV files, validating format and completeness before upload.
• Prepare merchant accounts for onboarding by populating required product, inventory and configuration data within agreed timelines.
• Review merchant‑submitted data templates, identify errors or missing fields and follow up for correction.
• Conduct data quality checks, flag duplicates, outdated records and route anomalies to the appropriate team.
• Maintain detailed logs of data entry activities, import records and correction history in the CRM.
• Document common errors and resolutions to build a shared knowledge base.
• Collaborate with Onboarding Specialists, Account Managers and Operations lead on ad‑hoc data requests and workflow improvements.

Required profile

• Strong attention to detail and high accuracy in data handling.
• Ability to work independently and meet tight deadlines.
• Good communication skills for coordinating with onboarding and account teams.

Required skills