Customer Service Representative / Teller (Banking)

About the role

The Teller (Paying/Receiving) works on Maiduguri Road in Damaturu, handling customer financial transactions with accuracy and professionalism. You will be the front‑line contact for deposits, withdrawals, transfers and payments, ensuring a smooth banking experience while complying with all bank policies.

Key responsibilities

• Receive and process cash deposits, withdrawals, transfers and payments.
• Verify customer identities and transaction details before processing.
• Count cash accurately and balance cash drawers at the end of each shift.
• Issue receipts, cheques and payment confirmations to customers.
• Handle customer inquiries professionally and resolve basic transaction issues.
• Detect and report suspicious or fraudulent transactions.

Required profile

• OND Upper Credit (minimum qualification).
• Applicants must be 27 years old or below.
• Previous experience in banking, cash handling or customer service is an advantage.
• Strong numerical and cash‑handling abilities.
• Good communication and interpersonal skills.

Required skills

• Proficiency in Microsoft Office.
• Familiarity with banking software.