Customer Service Manager
JV Management Consulting Limited · Abuja
Job description
About the role
We are looking for a Customer Service Manager to build and maintain strong client relationships, respond promptly to inquiries, and ensure a seamless, positive experience for our customers.
Key responsibilities
- Build and maintain strong relationships with clients.
- Respond promptly to client inquiries and concerns.
- Convert prospects into paying customers through effective communication.
- Enforce company policies while maintaining customer satisfaction.
- Collaborate with internal teams to improve the client experience.
Required profile
- Minimum of a Bachelor’s degree.
- At least 2 years of experience in customer service, client relations, or a similar role.
- Excellent communication and interpersonal skills.
- Strong negotiation and conflict‑resolution abilities.
- Experience in media, hospitality, or service industries is an advantage.
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Published 3 hours ago
Expires 1 month from now
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JV Management Consulting Limited
Abuja
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