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This job expired on 20/08/2026. It no longer accepts applications.
Customer Service Assistant – Call Center Role
Bankable Wisdom
Job description
About the role
Join Aspire Consulting as a Customer Service Assistant and become the first point of contact for our clients. You will handle inbound calls, resolve billing and product queries, and ensure a positive experience for every caller.
Key responsibilities
- Answer incoming customer calls regarding billing issues, product problems, service questions and general concerns.
- Maintain a high level of professionalism and build rapport with each caller.
- Update customer information in the service database during and after each call.
- Collaborate with the management team to stay informed about product knowledge and policy changes.
Required profile
- Minimum of 1 year experience in administrative services or a related role.
- Exceptional verbal and written communication skills.
- Strong leadership and interpersonal abilities.
- Ability to work well with limited supervision.
- Proactive, organized approach to multitasking.
Required skills
- Proficiency in using a customer service database.
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