Client Service Representative
Avetium Consult · Abuja
Job description
About the role
Provide professional client service support for banking and digital payment products across multiple locations in Nigeria.
Key responsibilities
- Ensure a positive and professional client service experience.
- Handle customer onboarding, account opening, KYC validation and regulatory compliance checks.
- Support card issuance, lifecycle management and account upgrades.
- Resolve customer inquiries, complaints and service requests, and provide education on MoMo products.
- Prepare operational reports, documentation and audit support, and manage escalations.
Required profile
- Minimum OND qualification in a related field.
- At least 2 years experience as a client services representative, preferably in the banking sector.
- Strong interpersonal, record‑keeping and coordination skills.
- Willingness to travel to client locations when required.
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Published 23 hours ago
Expires 1 month from now
8 views · 0 interested
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Avetium Consult
Abuja