Account Manager

About the role

The Federal University Gusau is seeking an Account Manager to join its Abuja office. In this full‑time, on‑site role you will be responsible for nurturing relationships with key stakeholders, partners and service providers, ensuring the delivery of agreed services and supporting the university’s strategic objectives.

Key responsibilities

• Manage and develop client accounts, maintaining regular communication and addressing issues promptly.
• Prepare and present performance reports, track targets and identify opportunities for improved engagement.
• Coordinate with internal departments to ensure service delivery aligns with contractual obligations.
• Support contract administration, maintain accurate records and assist in renewal processes.
• Contribute to strategic initiatives that enhance institutional partnerships and financial performance.

Required profile

• Bachelor’s degree in Business Administration, Accounting, Finance, Management or related field; professional certification is a plus.
• Proven experience in account management, client services or partnership management, preferably in education or the public sector.
• Strong written and verbal communication skills with the ability to present information clearly.
• Excellent organizational and time‑management abilities, detail‑oriented and capable of handling multiple accounts.
• Demonstrated integrity and commitment to inclusive, non‑discriminatory practices.

Required skills

• Client relationship management.
• Stakeholder engagement.
• Account planning and performance monitoring.
• Basic financial and data analysis.