Salon Manager

About the role

We are looking for a proactive Salon Manager to lead the new Lekki Salon + Retail Store of Kinky Apothecary in Lagos. The role involves overseeing daily operations, ensuring high client satisfaction, and driving business performance.

Key responsibilities

• Manage day‑to‑day salon operations, monitor KPIs such as revenue, bookings, re‑booking and retail sales.
• Lead and schedule salon staff, evaluate performance and foster a collaborative team environment.
• Oversee the booking process, handle client complaints and ensure service delivery meets company standards.
• Control inventory, maintain salon supplies and equipment, and ensure the space is kept in excellent condition.
• Support the implementation of new processes and contribute to sales and marketing initiatives.

Required profile

• Bachelor’s degree with at least three years of relevant management experience in a salon, beauty or retail setting.
• Strong people skills, able to interact effectively with staff, senior management and customers.
• Problem‑solver with a proactive attitude and the ability to work independently.
• Excellent communication, organisational and time‑management abilities.
• Willingness to stand for long periods and handle occasional inventory lifting.