Quality Assurance Manager

About the role

The Quality Assurance Manager will lead the development, maintenance and continuous improvement of Ednaevans & Co Ltd’s Quality Management System. This senior position works closely with Operations, HSE and senior management to embed quality, safety and environmental standards across all logistics activities.

Key responsibilities

• Own and enhance the organisation’s Quality Management System, including manuals, SOPs, forms and work instructions.
• Plan, conduct and report internal quality audits in line with ISO 9001:2015.
• Maintain the CAPA register, investigate non‑conformities and ensure effective corrective and preventive actions.
• Perform root‑cause analysis using techniques such as 5 Whys and Fishbone diagrams.
• Supervise pre‑shipment inspections, verifying specifications, quantities, packaging integrity and documentation.
• Establish and monitor quality KPIs such as acceptance rates, NCR resolution times and documentation accuracy.
• Coordinate management review meetings and prepare quality performance reports.
• Manage document control processes, including approvals, revisions, version control and retention.

Required profile

• Bachelor’s degree in quality management, industrial engineering, engineering or a related discipline.
• 5–8 years of quality management experience in logistics, manufacturing, oil & gas or similar operational environments.
• ISO 9001:2015 Lead Auditor certification (mandatory).
• Proven experience implementing or maintaining an ISO‑certified quality management system.

Required skills

• ISO 9001:2015 Lead Auditor
• CAPA management
• Root cause analysis
• Internal audit execution
• Quality Management System implementation
• Inspection standards and sampling methodologies
• Document control
• Analytical problem solving