Protection from Violence Officer - Monguno

About the role

The Norwegian Refugee Council (NRC) is hiring a Protection from Violence Officer for its office in Monguno, Nigeria. The officer implements NRC's Protection from Violence policies, standards and SOPs in the assigned Local Government Area (LGA), provides day-to-day technical guidance to case workers and community-based protection networks, and coordinates with the Protection from Violence Team Leader. The role works under pressure with minimal supervision.

Key responsibilities

• Implement protection policies, standards and SOPs, promote protection mainstreaming, safeguarding, confidentiality and informed consent, and support accurate protection data collection, analysis and reporting.
• Conduct field visits and protection monitoring (household assessments, key informant interviews, focus groups, direct observation) and escalate urgent protection threats and safeguarding concerns through approved channels.
• Maintain and update LGA-level service mapping and referral pathways, and coach case workers and partners through the full case-management cycle, including Individual Protection Assistance (IPA).
• Plan and deliver weekly and monthly work plans, submit weekly activity and monitoring reports, and coordinate with implementing partners, INGOs, government stakeholders and the Protection Team Leader.
• Adhere to NRC staff policies, safeguarding and PSEA requirements, and uphold the Code of Conduct and anti-corruption rules.

Required profile

• University degree in social work, psychology, law, social sciences, development studies or a related field.
• Demonstrated experience delivering protection activities in humanitarian or displacement settings, including protection case management, case-file quality assurance, safe referrals and protection monitoring.
• Excellent written and spoken English; Hausa and relevant local languages are an advantage.
• Knowledge of protection risks in north-east Nigeria, particularly Borno and Adamawa States.

Required skills

• Strong technical understanding of protection principles, humanitarian protection standards, NRC procedures and referral protocols.
• Technical mentoring, partner collaboration, community engagement and data quality.
• Familiarity with digital data collection and reporting tools is desirable.