Operations Officer – FMCG & Manufacturing

About the role

The Operations Officer will support coordination and execution of logistics, projects, procurement, and site operations within the FMCG and manufacturing environment. The role ensures timely delivery of operational objectives while liaising with multiple stakeholders.

Key responsibilities

• Coordinate shipping, import logistics, customs clearance, freight forwarding, haulage, and equipment delivery.
• Monitor engineering, procurement, shipment, installation, and contractor activities to ensure timely project execution.
• Maintain logistics dashboards, action trackers, project documentation, and weekly progress reports, highlighting risks and delays.
• Liaise with Customs, SON, NAFDAC, OEMs, freight forwarders, contractors, and other service providers to facilitate approvals and resolve operational issues.
• Support site operations, including site visits, equipment offloading, logistics coordination, heavy‑lift activities, and site readiness.
• Assist with market intelligence, pricing, distributor/off‑taker engagement, and sales planning to support commercial readiness.
• Maintain accurate records of permits, contracts, statutory approvals, and operational documentation.
• Support the COO/management with operational follow‑ups, meetings, special assignments, and other business‑critical activities.

Required profile

• Bachelor's degree in Business Administration, Engineering, Supply Chain Management, or a related field.
• 3–4 years of post‑qualification experience in operations, logistics, project coordination, supply chain, or executive/administrative support.
• Experience in FMCG, manufacturing, agribusiness, or a fast‑paced startup environment is preferred.
• Familiarity with imports/exports through Apapa, Tin Can Island, or Lekki Deep Sea Port is an advantage.
• Strong knowledge of Nigerian logistics, port operations, and regulatory processes.

Required skills