Lubricant Technical Sales Officer

About the role

The Lubricants Technical Sales Officer supports the growth of the company's lubricants business by identifying sales opportunities, developing customer relationships, giving technical guidance on lubricant products and achieving assigned sales targets. The ideal candidate combines technical knowledge of lubricants and their applications with the ability to sell and build customer relationships, and can grow into a more senior lubricants sales or business development role.

Key responsibilities

• Identify and pursue new sales opportunities across industrial, automotive, manufacturing, transport, marine, construction and other sectors, and promote the company's lubricant products to current and prospective customers.
• Build a pipeline of prospects, achieve sales volume, revenue and customer acquisition targets, and prepare quotations and sales proposals in line with approved pricing and commercial terms.
• Follow up on leads, quotations and prospective orders to convert them into sales.
• Understand customers' equipment, operating conditions and lubrication needs, recommend suitable products, explain features and benefits, and conduct customer visits, product demonstrations and technical presentations.
• Support lubricant surveys and equipment lubrication assessments, respond to enquiries and coordinate resolution of technical or product issues.
• Build long-term customer relationships, cross-sell and upsell, monitor competitors and market trends, and support distributors and sales partners.
• Follow up on outstanding payments with Finance, keep accurate customer records and prepare regular sales activity and pipeline reports.

Required profile

• Bachelor's degree in Mechanical, Chemical, Petroleum, Industrial, Automotive Engineering, Chemistry or a related discipline.
• 5 years' experience in technical sales, lubricant sales, industrial products sales or a related commercial role.
• Evidence of sales, customer acquisition or business development experience.
• Ability to engage both technical personnel and commercial decision-makers; willingness to travel for customer visits.
• A valid driver's licence is an advantage.

Required skills

• Working knowledge of lubricants, their applications and product specifications.
• Strong communication, presentation, negotiation and relationship management skills.