HR Operations Specialist

About the role

The HR Operations Specialist administers, coordinates and continuously improves core HR operations such as payroll, HR systems, employee lifecycle management, workforce analytics, benefits administration, training coordination, compliance activities and HR projects. The role acts as a central point for HR operational excellence, supporting HR leadership with workforce insights and program delivery.

Key responsibilities

• Payroll governance: coordinate monthly payroll, validate instructions, liaise with payroll providers, reconcile and keep records of pay changes
• Reporting and workforce analytics: produce headcount, turnover, recruitment, absence, overtime, training and diversity reports; maintain dashboards and metrics; support budgeting and resource planning
• HR systems administration: maintain employee data in HRIS (iConnect mentioned), process lifecycle transactions, audit records and support system enhancements
• Employee lifecycle: recruit and onboard, handle transfers, promotions and terminations, manage offboarding and exit documentation
• Absence management: record leave and sickness absence, monitor absence levels, liaise with Occupational Health and follow up leave balances
• Benefits and pension administration: administer medical, insurance and pension schemes, coordinate remittance reporting and support enrolments
• Employee tax administration: collect and validate tax documents, prepare tax schedules and track filing deadlines
• Training coordination: annual training plans, records, dashboards, ITF documentation and training feedback
• HR project and change programme support, and audit and compliance documentation

Required profile

• HR degree preferred, or business degree
• CIPM qualification or equivalent preferred
• Proven experience delivering HR administration and in an HR environment
• Experience handling confidential information
• Good knowledge of Nigerian Labour Law

Required skills

• Intermediate-level Microsoft Office
• Use of Workday or another HR information system desirable
• Excellent attention to detail, planning and organization, and strong communication skills