General Manager, Readiness and Response

About the role

CNA is looking for a General Manager, Readiness and Response, based in Port Harcourt. The role provides executive leadership for CNA's operational ecosystem, ensuring technical excellence, readiness, safety and efficiency across all service lines. Working closely with the CEO and the Executive Leadership Team, the GM turns CNA's strategic objectives into operational systems and positions CNA as a reliable environmental emergency response partner in Africa.

Key responsibilities

• Develop and implement the operational master plan aligned with the 5-year strategic roadmap, and turn priorities into annual plans and KPIs
• Ensure readiness and performance across all CNA bases (West, East) and lead preparedness systems covering equipment lifecycle, maintenance, deployment readiness and logistics
• Oversee oil spill response programmes, operational audits, QHSE compliance reviews and emergency drills, and maintain at least 95% technical readiness of response assets
• Train and certify operational teams, co-develop the Training and Certification Centre, and align with CNA's move toward a regional certifying body
• Investigate incidents, institutionalize preventive actions, and champion digital transformation in asset tracking, maintenance and reporting
• Oversee operational budgets, CAPEX and cost optimisation, track financial performance and manage vendor contracts
• Mentor operational leaders, build succession systems and strengthen collaboration across Operations, Training, Finance and Strategy

Required profile

• Bachelor's degree in Environmental Sciences, Petroleum, Marine or Mechanical Engineering; Master's in Operations Management, Engineering Management or Business Administration preferred
• At least 10 years of progressive leadership in oil spill response, environmental services or industrial operations, including 5 years in senior operational management across multi-site or regional portfolios
• Proven record of operational efficiency, cost optimisation and QHSE excellence
• IMO Level 3 certification (CNA Class B); ISO 9001/14001/45001 Lead Auditor, NEBOSH IGC, ICS 300/400 or equivalent, PMP/PRINCE2
• Desirable: membership in the Nigerian Environmental Society, ISCO or similar bodies

Required skills

• QHSE management, preparedness frameworks and operational readiness audits
• Digital operations management tools and data-driven reporting
• Stakeholder management, regulatory engagement and financial performance metrics