Fashion Hub Experience Coordinator

About the role

Ananse, a start-up ecommerce platform connecting African fashion designers and artisans, is running its Ananse Center for Design in Lekki, Lagos, an integrated fashion hub offering training, production tools, studios and equipment rental. The Fashion Hub Experience Coordinator creates a warm, welcoming and organised environment by greeting visitors, coordinating studio bookings and supporting events, blending hospitality, administration and community building.

Key responsibilities

• Welcome visitors, partners and residents and handle phone calls, emails and walk-in inquiries
• Maintain the reception and shared areas, oversee visitor sign-ins and space usage logs
• Manage booking systems for studios, meeting rooms and training areas, and coordinate mail and supplies
• Share schedules, notices and program alerts with residents and partners, and support documentation, filing and logistics for trainings and visits
• Help with notice boards and email updates, and provide hospitality support for events, workshops and VIP visits

Required profile

• Diploma or Bachelor's degree in Office Administration, Business, Communications or a related field
• 2-3 years in a front desk, hospitality or administrative role, ideally in a creative, coworking or innovation-driven space
• Fashion industry experience is an advantage
• Fluent spoken and written English
• Interest in fashion, the creative economy or youth entrepreneurship is a strong plus

Required skills

• Excellent communication and interpersonal skills
• Microsoft Office, Google Workspace and calendar/booking platforms
• Highly organised, detail-oriented and proactive

What we offer

• The chance to shape the experience of a fashion innovation space
• A vibrant, creative, mission-driven environment
• Opportunities for continuous learning and growth
• Collaboration with top talent and emerging African fashion leaders