Desk Officer

About the role

The Desk Officer acts as a central hub for administrative, operational and coordination support across Rindeth Consulting's initiatives, client engagements and internal workflows. The role keeps communication flowing, ensures documentation standards, manages follow-ups and helps deliver assigned programmes and business operations. It is a full-time position.

Key responsibilities

• Oversee the daily operations of designated projects, programmes and client accounts.
• Act as the main liaison between the firm and external clients, partners, consultants and field teams.
• Manage the receipt, organisation and upkeep of project and administrative records.
• Draft correspondence, reports, meeting minutes, briefs and other documents.
• Arrange and coordinate meetings, training events, workshops and programme activities.
• Share project updates and directives with the right team members.
• Follow up with stakeholders on pending actions and track assigned tasks, escalating delays or risks to supervision.
• Support participant enrolment, onboarding, scheduling and logistics.
• Maintain accurate databases, attendance logs, contact directories and project files.
• Contribute to proposals, budgets, presentations and status reports, and assist with procurement and logistics.

Required profile

• Proven ability to coordinate daily activities across several projects and clients.
• Strong communication skills as a point of contact for diverse stakeholders.
• Experience coordinating meetings, training sessions, workshops and programme events.
• Experience helping prepare proposals, budgets, presentations and reports.

Required skills

• Organising and maintaining project documentation and administrative records.
• Preparing professional correspondence, reports, briefs and meeting notes.
• Clear communication of updates and instructions to team members.
• Attention to detail in databases, attendance records and contact lists.
• Familiarity with procurement processes and logistical arrangements.