Community Manager

About the role

The Community Manager manages online communities and responds to comments, messages and enquiries. The role also schedules and publishes approved social media content, monitors brand mentions and audience interactions, routes qualified leads to the right teams, supports audience growth and engagement campaigns, prepares weekly performance reports and coordinates with marketing, sales, creative and production teams.

Required profile

• HND/B.Sc. in Mass Communication, Marketing, Public Relations, English, Business Administration or a related field.
• At least 2-4 years of experience in community management, social media management or customer engagement.
• Experience managing business or brand social media accounts.
• Strong written and verbal communication skills.
• Preferred: experience in a media, marketing, entertainment or content production company.

Required skills

• Social media reporting and performance tracking.
• Familiarity with CRM, lead tracking, scheduling and analytics tools is an advantage.

What we offer

• Remuneration of NGN 300,000 - 400,000 net monthly.
• Statutory benefits (HMO, pension).
• 13-month salary.