Cargo Supervisor – Lagos

About the role

As a Cargo Supervisor you will be the main point of contact for operational matters, responsible for managing the cargo warehouse operation and freighter ramp at the appointed station. You will ensure safe, secure and on‑time delivery of high‑profile shipments while meeting performance requirements such as OTP, eAWB, Cargo iQ and SLA targets.

Key responsibilities

• Drive and improve freighter on‑time performance (OTP) by coordinating ramp activities and supervising freighter operations.
• Support, plan and execute complex cargo loads for passenger and freighter flights.
• Provide on‑the‑job training, coaching and advice to GHA staff to raise competency levels.
• Conduct regular inspections to ensure compliance with safety, security and regulatory requirements.
• Establish best practices to achieve revenue budgets, cost savings and safety compliance.
• Handle special services and VIP shipments from acceptance to customer delivery.
• Raise purchase requisitions, purchase orders and goods receipt notes in SAP and verify supplier invoices.
• Escalate medium or higher‑level risks to appropriate management.

Required profile

• Minimum 3 years cargo operations experience or equivalent capacity.
• High school diploma (or equivalent).
• Good verbal and written English communication skills.
• Familiarity with cargo handling processes, procedures and regulatory compliance.
• Understanding of computer air‑freight specifications.

Required skills

• SAP (PR, PO & GRN processing and invoice verification).