Candidate Engagement Associate (Remote)

About the role

This fully remote role helps candidates understand their progress and feel heard, using friendly calls and clear messages. Incoming applications and recruiter requests become candidate lists for phone conversations: you check interest, ask basic questions, arrange interviews and keep in touch at each stage. A recruiting team lead explains priorities, reviews your notes and supports difficult questions. The pay is a monthly base salary of NGN 294,180 to 708,940 plus bonus opportunities.

Key responsibilities

• Review incoming candidate lists in an applicant tracking system such as Workable.
• Plan call order around new contacts, requested callbacks and unfinished steps.
• Call candidates through a business phone system or dialer such as Aircall, introduce yourself and share the role's main points using approved notes.
• Ask about interest, availability and basic fit, and record the answers clearly.
• Keep regular contact, return requested calls, check unfinished steps and explain what the candidate needs to do next.
• Arrange recruiter interviews using a scheduling tool such as Google Calendar, confirm bookings and send short reminders; follow up after missed interviews.
• Answer simple questions with approved information and bring unfamiliar ones to the team lead.
• Record call results, answers and next actions, and share notes with the recruiter before the interview.
• Mark wrong numbers, duplicates and withdrawals, and share daily call counts and booked interviews.

Required profile

• Professional spoken and written English, as calls are generally with candidates and teams in the United States.
• A computer, a mobile phone, a stable internet connection and reliable electricity.
• No recruiting experience required; phone support, customer service or interview scheduling experience is preferred but not needed.
• Calm, friendly phone voice and ability to explain a next step without rushing the candidate.
• Respect for candidate privacy and willingness to ask for guidance and use feedback.

Required skills

• Willingness to learn the named candidate tracking, phone and calendar tools through guided practice.
• Ability to follow an approved question guide, listen carefully and write short notes.
• Care when checking names, interview dates, booking details and reminders.

What we offer

• Structured onboarding and training on the named tools, with practice on everyday tasks.
• Regular check-ins with the team lead to review questions and call quality.
• Access to growth opportunities within the team as you build confidence.
• Bonus opportunities.