Business Operations & Partnerships Coordinator

About the role

A growing financial services organisation in Opebi, Lagos is looking for a highly organised, commercially aware and proactive Business Operations & Partnerships Coordinator. The role supports day-to-day operations, client relationships, partnerships and business development, working closely with the Founder so that meetings, engagements and follow-ups are coordinated and progressed. It is primarily a coordination and relationship-management role, not a sales position, and the salary is N250,000 - N300,000 per month.

Key responsibilities

• Coordinate meetings with clients, partners and stakeholders, build and maintain strong relationships, and act as a reliable point of contact for them.
• Keep accurate records of meetings, commitments and decisions, track outstanding actions and escalate critical issues to the Founder.
• Coordinate proposals, presentations and client-facing materials, and follow up on client requirements.
• Maintain up-to-date CRM records and the business development pipeline, and prepare regular updates for the Founder.
• Act as a coordination point between the Founder, clients, partners, service providers and internal teams, and support the Founder's calendar and meetings.
• Support the Founder in preparing for and following up on important meetings, and cover for the Founder when travelling.
• Assist in identifying potential clients and partners, conduct basic market research and help expand the client base.

Required profile

• Bachelor's degree in Business Administration, Management, Economics, Finance, Marketing, Communications or a related discipline.
• 2-4 years of experience in business operations, business development, account management, partnerships, project coordination, consulting, financial services, insurance, microfinance banking, fintech or a related field.
• Experience coordinating multiple stakeholders and working with senior executives; experience in financial services, banking or microfinance is an advantage.
• Strong commercial awareness, stakeholder management, follow-through, attention to detail, time management and discretion with confidential information.
• Willingness to travel locally for meetings and visits to client offices.

Required skills

• CRM platforms
• Microsoft Excel / Google Sheets, Microsoft Word / Google Docs, Microsoft Office / Google Workspace
• Email and calendar management, video conferencing, presentation tools
• Experience with CRM, project-management and business productivity platforms is an advantage

Candidates apply by sending an updated CV by email, using the subject line "Business Operations & Partnerships Coordinator - Nigeria"; only shortlisted candidates will be contacted.