Branch Manager – Business Development

About the role

The Branch Manager (Business Development) will lead the branch’s growth initiatives in Kano, driving revenue, acquiring new customers and expanding market presence. Reporting to senior management, the role combines strategic planning, client relationship management and operational oversight to meet sales targets.

Key responsibilities

• Develop and implement branch business development strategies aligned with organisational objectives, including lead generation, partnership development and market intelligence.
• Lead, coach and supervise branch staff, set performance targets, monitor productivity and foster a high-performance, customer-focused culture.
• Represent the organisation at industry events, build relationships with community leaders, business associations and professional bodies to enhance market penetration.
• Oversee day-to-day branch operations, ensure proper documentation, monitor expenses and guarantee compliance with internal controls and regulatory requirements.
• Uphold data protection and confidentiality standards, following company information security policies and reporting any breaches.

Required profile

• Bachelor’s degree in Business Administration, Marketing or a related field.
• Minimum 5 years of business development experience, with at least 2 years in a leadership role.
• Proven track record of achieving sales targets; CIIN certification is an advantage.

Required skills

• Proficiency with CRM software.
• Advanced use of Microsoft Office Suite.