Branch Compliance Officer

About the role

The Branch Compliance Officer supports and monitors compliance activities across assigned branches, ensuring adherence to regulatory requirements, internal policies and procedures while identifying and escalating risks for timely resolution.

Key responsibilities

• Monitor assigned branches for compliance with applicable regulatory requirements, policies, procedures and internal control standards.
• Conduct periodic compliance reviews of branches and follow up on identified exceptions until closure.
• Ensure compliance with KYC, Customer Due Diligence (CDD), AML/CFT and sanctions requirements across assigned branches.
• Review account‑opening and customer documentation for regulatory and internal compliance.
• Monitor adherence to regulatory requirements relating to customer identification, transaction processing and record keeping.
• Identify, document and escalate compliance breaches, exceptions and emerging risks within assigned branches.
• Provide compliance guidance and support to branch staff on policies, regulatory requirements and identified issues.
• Track remediation of compliance findings arising from reviews, audits and regulatory examinations.
• Support implementation of new and revised regulatory requirements across assigned branches.
• Conduct compliance sensitisation and awareness sessions for branch employees as required.

Required profile

• Good knowledge of banking operations and regulatory requirements, including AML/CFT, KYC, CDD and sanctions.
• Understanding of compliance risk, internal control principles and branch account‑opening processes.
• Strong attention to detail, analytical and problem‑solving abilities.
• Ability to work independently and manage multiple locations while providing guidance to branch staff.

Required skills

• Microsoft Excel (advanced)