Administrative Secretary

About the role

We are looking for an organized Administrative Secretary to join our driving school in Abuja. The role will support daily operations, manage client interactions and ensure smooth scheduling of lessons. You will act as the first point of contact for students and help maintain a professional and welcoming environment.

Key responsibilities

• Provide excellent customer experience and handle client communications promptly.
• Coordinate scheduling and logistics for driving lessons, avoiding conflicts and ensuring optimal use of resources.
• Maintain accurate administrative records, including client files, payment information and lesson histories.
• Handle client complaints or scheduling issues calmly and efficiently.
• Support payment processing and ensure all financial records are up‑to‑date.

Required profile

• High school diploma or equivalent; a diploma or degree in Office Management, Business Administration, or a related field is a plus.
• 1–3 years of experience in front‑desk reception, administrative support, or customer service roles.

Required skills

• Proficiency with spreadsheets (MS Excel, Google Sheets).
• Competence in word processing and email tools.
• Familiarity with messaging platforms such as WhatsApp Business.