Team Lead, Inbound Sales

About the role

The Lead, Inbound Sales will drive revenue performance by managing and developing a team of inbound sales representatives. Acting as the operational backbone, this role ensures process adherence, pipeline health, and a culture of continuous improvement.

Key responsibilities

• Manage and coach a team of inbound sales reps, providing daily guidance and performance support.
• Conduct regular 1:1s, call reviews, and coaching sessions to improve product knowledge, objection handling, and closing skills.
• Onboard new members and ensure they ramp up within the first 90 days according to defined success metrics.
• Own team‑level sales targets (weekly, monthly, quarterly) and monitor activity metrics such as calls, demos, qualified leads, and closed deals.
• Step in to support complex or high‑value deals and co‑sell to rescue at‑risk opportunities.
• Maintain accurate CRM hygiene, regularly reviewing pipeline data and deal stages.
• Ensure inbound inquiries are responded to on schedule and in line with defined processes.

Required profile

• Proven experience leading inbound sales teams and achieving revenue targets.
• Strong coaching and performance‑management abilities.
• Excellent analytical skills to monitor activity metrics and intervene when performance dips.
• Ability to onboard and develop new sales representatives quickly.

Required skills