Simulator Maintainer & Systems Administrator Analyst

About the role

The Simulator Maintainer & Systems Administrator ensures continuous availability, reliability, security, and performance of all simulator systems within the Simulation Complex. You will support instructors, trainees, and management by maintaining hardware, software, networking, and audiovisual equipment to guarantee uninterrupted training and assessment activities.

Key responsibilities

• Perform routine preventive maintenance on simulator hardware, software, servers, workstations, networks, and audiovisual equipment.
• Monitor system logs and address issues proactively to avoid operational impact.
• Provide real‑time technical support during training programs, examinations, and demonstrations.
• Assist instructors with configuration, scenario loading, database management, and exercise recovery.
• Manage simulator networks, servers, storage, backups, and cybersecurity measures.
• Maintain user accounts, permissions, and access controls.
• Coordinate software updates, patches, and system upgrades.
• Document maintenance activities, fault tracking, and asset registers.
• Liaise with manufacturers, vendors, and contractors for remote diagnostics, on‑site service, and warranty compliance.
• Support safety audits, inspections, and business continuity planning.

Required profile

• Minimum 36 months of relevant experience in simulator maintenance or systems administration.
• Mid‑level professional qualification.

Required skills

• Simulator hardware maintenance
• Software and operating system maintenance
• Network administration and troubleshooting
• Backup and disaster recovery procedures
• User account and access control management
• Cybersecurity best practices
• Audiovisual equipment support