Sales Executive – Luxury Retail

About the role

We are looking for a dynamic Sales Executive to deliver a personalized, high‑end shopping experience in our luxury retail environment. You will engage customers, understand their needs and promote premium fashion products while meeting store sales targets.

Key responsibilities

• Provide a luxury‑standard shopping experience and proactively recommend suitable products.
• Achieve or exceed individual and store sales goals through upselling and cross‑selling.
• Build and maintain strong relationships with high‑value and repeat customers, keeping accurate client records.
• Stay informed on product details, fashion trends and competitor offerings.
• Maintain visual merchandising standards, assist with inventory counts and loss prevention.
• Handle customer inquiries, complaints and returns professionally.

Required profile

• Minimum OND, HND or BSc in Business, Marketing or related field (preferred).
• 3–5 years of retail sales experience, preferably in luxury fashion.
• Excellent communication, negotiation and customer‑service abilities.
• Professional grooming and confident personal presentation.
• Flexibility to work weekends and public holidays.

Required skills

• Basic computer proficiency with POS systems.
• Experience using CRM or sales software.