Sales Administrative Officer

About the role

The Sales Administrative Officer will support the sales team by handling order processing, customer communication, and data management. This position ensures smooth sales operations and contributes to customer satisfaction within a fast‑growing IT & Telecoms environment.

Key responsibilities

• Receive, input, and track sales orders in the CRM/ERP system, verifying accuracy and timeliness.
• Act as the primary point of contact for customer inquiries via phone and email, providing after‑sales support.
• Maintain accurate records of sales activities, customer interactions, and generate regular performance and inventory reports.
• Coordinate sales meetings, prepare proposals and quotes, and organize sales events or trade shows.
• Collaborate with production, logistics, and supply‑chain teams to ensure on‑time product delivery.
• Identify bottlenecks in the sales process and update CRM records to improve data integrity.
• Assist senior sales staff with presentations, proposals, and managing customer inquiries.

Required profile

• Bachelor’s degree (BSc) or equivalent.
• 0–1 year of experience in a similar sales or administrative role.
• Strong attention to detail and ability to manage multiple tasks.
• Excellent written and verbal communication skills.

Required skills